Safeguarding and Personal Care


Chellow Heights takes seriously the responsibility to safeguard and promote the welfare of our children in accordance with the relevant legislation and guidance. All regular workers in school have enhanced Disclosure and Barring Service ( DBS) checks ( formerly know as CRB  checks) in accordance with government guidelines.

We aim to ensure that every child and young person has the opportunity to fulfill their potential, stay safe and remain free from significant harm. We work to ensure that all children are kept free from bullying or injury via others who cannot control their behaviours. We will inform you of any accidents, injuries or incidents that occur to your child in person, via the home school book or if necessary through letter or phone call. We ask that if your child receives an accidental injury at home or if they have self harmed that this information is shared with us.

We work with educational social workers, health and social services to safeguard children school with whom we may share information with them in order to keep our children safe. We are duty bound to seek advice and take action where we feel that a child may be subjected to physical or emotional abuse or neglect. Where possible we will consult with the family. We ask that you accept any interventions as a positive response to keeping your children safe.

All members of the senior leadership team are trained as designated persons for safeguarding. They are

Helen Willett (Lead)

Katie Hansard (Deputy)

Paula Craven (Deputy)

Juliann Wagstaff (Deputy)

Anne Slack (Deputy)

Caroline Milburn (Deputy)


Our Governors for Safeguarding is Maria Greenwall.


Click Here to link to the Safeguarding Team Page 

Our Safeguarding and DBS policies are available from the school on request. See also our policies section of the website. Click here for the policies page.

Personal Care and Hygiene

The school was built with hygiene rooms and a large number of toilets to accommodate the personal care and hygiene needs of a generic special school population. Whilst we endeavour at all times to ensure that children's hygiene needs are met immediately, there may be times when staff have to wait to have access to a hygiene room. 

Recently in the press, there have been cases of harm to children from members of staff. These are a very small number of incidents and we want to assure parents that we do everything we can to ensure your children are safe at school at all times. As well as having enhanced DBS checks all staff involved in personal care and hygiene work with children on a rota. Where parents request the same person for continuity, a second person on a rota would support the child. The school keeps a record of the times the pupils are changed and who was involved in the change. 

 Please raise any concerns with Paula Craven, Head of Health and Well-being.   

Medical Needs and Enteral Feeding

Medical Needs

The vast majority of our pupils have long term medical needs.  These range from asthma, eczema and epilepsy to a range of needs linked to syndromes and life limiting conditions. All pupils with medical needs, whatever they are,  have a health care plan written by the health service. This informs the school of your child's needs. All staff required to support medical needs are also trained by the health service. 

Enteral Feeding

About 50 percent of our pupils require enteral feeding via gastrostomy, jejunostomy or a nasogastric tube. On entry to the school the School Nurse will contact you and complete a health assessment with you and a care plan would be provided to support this from medical professionals.  This informs the school of your child's needs. All staff required to support enteral feeding are trained by the health service.

see supporting pupils with medical needs policy

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