1. Who We Are

Chellow Heights School is a generic special school for learners aged 2–11 years.

Main (West) Site
Chellow Heights School
Thorn Lane
Bradford
BD9 6AL

For the purposes of UK data protection law, Chellow Heights School is the Data Controller in relation to personal data collected through this website.

2. Our Data Protection Officer

As a public authority, we have appointed a Data Protection Officer (DPO).

Data Protection Officer:
Michelle Hudson
Email: chsoffice@chellowheightsschool.co.uk
Address: Chellow Heights School, Thorn Lane, Bradford, BD9 6AL

If you have any questions about how your data is handled, please contact our DPO.

3. Information We Collect Through This Website

We only collect personal information that you choose to provide to us or that is collected automatically for technical purposes.

A. Book a Tour Form

When you complete our Book a Tour form, we collect:

  • Child’s name
  • Child’s date of birth
  • Parent/guardian name
  • Parent contact number
  • Parent email address
  • Selected tour date

We use this information to:

  • Arrange and manage school tour bookings
  • Contact you regarding your booking
  • Manage attendance on the selected date

B. General Website Enquiries

If you contact us via email or an online form, we may collect:

  • Your name
  • Contact details
  • The content of your message

We use this information to respond to your enquiry.

C. Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of access

This information helps us maintain website security and performance.

4. Lawful Basis for Processing

We process personal data collected through this website under the following lawful bases:

  • Public Task (Article 6(1)(e)) – where processing is necessary to carry out our official functions as a maintained special school, including managing admissions enquiries and school visits.
  • Legitimate Interests (Article 6(1)(f)) – to ensure website security and functionality.
  • Consent (Article 6(1)(a)) – where required for non-essential cookies or optional communications.

Where we process children’s personal data submitted via the tour form, this is done for the purpose of managing potential admissions and school visits.

5. How We Share Information

We do not sell personal information.

We may share information with:

  • Our website hosting provider
  • Our IT support provider
  • Our website form provider
  • Relevant Local Authority services where necessary

Information is only shared where lawful and necessary.

6. International Transfers

Where we use cloud-based systems, some data may be processed outside the UK. In such cases, appropriate safeguards are in place in accordance with UK data protection law.

7. How Long We Keep Website Data

We retain personal data collected via the website only for as long as necessary.

  • Tour booking enquiries: up to 12 months
  • General enquiries: up to 12 months
  • Technical website data: in line with system requirements

Data will be securely deleted when no longer required.

8. Cookies

Our website uses cookies to ensure it works properly and to improve user experience.

Essential Cookies

These are required for basic website functionality and cannot be switched off.

Analytics Cookies

If enabled, these help us understand how visitors use our website. These will only be set with your consent.

You can manage your cookie preferences using our cookie banner.

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request erasure (where applicable)
  • Request restriction of processing
  • Object to processing
  • Withdraw consent at any time (where consent is relied upon)

To exercise your rights, please contact our Data Protection Officer.

10. Complaints

If you are concerned about how we handle your personal data, please contact us first.

You also have the right to complain to:

Information Commissioner’s Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: www.ico.org.uk
Telephone: 0303 123 1113